Besides individual support programs, Professional English offers the following for organizations: workshops, courses, technical editing, program consulting, professional talks, and international employee orientation.

 

Workshops & Courses

 

Conducted within organizations for their personnel, our highly interactive workshops and courses are customized to address specific work-related needs.  To customize this training, we ask for samples of current practices (such as writing samples) from the organization, then modify our basic curriculum to incorporate these real-life examples into the training materials.

Examples of Workshop Topics

 

Strategies for Email Writing | (3.5 hours)

Participants learn and practice techniques for creating clear and motivating email messages. Topics include writing a clear subject line, stating the message's purpose at the beginning, giving only details the reader needs, using the correct tone, and proofreading effectively.

Strategies for Professional Writing | (7 hours)

This workshop provides strategies for planning, writing, and editing professional, work-related documents. Special focus is given to clarifying a document’s purpose, organizing ideas effectively, and correcting common writing errors.

Strategies for Successful Presentations | (7 hours /14 hours)

Topics for this hands-on workshop include overcoming anxiety, audience analysis, preparation strategies, PowerPoint slide advice, delivery techniques, body language, and answering challenging questions. During longer workshops, participants may be videotaped giving their presentations, which allows for self-critique and discussion.

Strategies for Workplace Communication | (7 hours)

This workshop covers the basics of successful communication at work. Topics include verbal and non-verbal cues, active listening skills, controlling tone in speech and writing, politeness and persuasion techniques, as well as tips for writing motivating email messages.

International Cultures in the Workplace | (3.5 hours /7 hours)

Participants gain insights into other cultures’ value systems, social customs, business practices, body language, and communication styles. These insights aid in understanding and better communicating with international colleagues and business associates. Specific cultures can be highlighted at the request of the client.

Grammar, Spelling and Punctuation | (3.5 hours)

Clear, concise and correct sentences are the focus of this workshop. Common grammar, punctuation, usage and spelling challenges are explained during this very interactive training.

Custom-Designed Communication Workshops

Professional English will design a workshop to address the specific needs of your organization. This workshop may include elements of the workshops listed above, as well as the following topics: technical writing, active listening skills, persuasive speaking and writing, strategies for supervisor-supervisee communication, and work-specific writing.

Strategies for Writing Course

In 2010, NATO ACT requested that Professional English design and deliver a Strategies for Writing Course for their officers. This course consists of 15 hours of class time, 1.5 hours of individual coaching per student, and follow-up coaching for all course graduates. This course has been successful both at HQ SACT in the US and at ACT SEE in Belgium. This course, with modifications, may be offered to your personnel.

What Training Professionals Say About Our Programs

We needed cross-cultural training for our Ops and RadCon staff who interact regularly with international researchers. Professional English provided a valuable and engaging workshop that earned all ‘excellent’ and ‘outstanding’ ratings from our staff.
— Bruce Ullman, Training and Performance Manager, Jefferson Lab
Dr. Maureen Archer’s writing training and coaching programs have been very popular with our NATO officers. We expanded her programs over the years because of high demand. Dr. Archer is a very professional subject matter expert who provides valuable training of the highest quality.
— John McGarrigle, Training Coordinator, NATO HQ SACT

 Technical Editing

This service is for individuals and organizations that want to ensure they are producing professionally written documents. Our highly experienced editors will review and correct documents quickly and thoroughly.

Program Consulting

We provide expert guidance in the areas of program design, needs assessment, work-related communications analysis, curriculum development, instructional materials, and communication training manuals.   

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 Professional Talks

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Dr. Maureen Archer has been giving lively and insightful presentations to professional organizations for over 20 years. She would be honored to speak at your meeting or event. Feel free to suggest a communication topic of interest to your group, or choose from the following topics:

  • International Employees: Insights and Advice for Better Work Relationships

  • How to Make Your Audience Happy: Preparing Better PowerPoint Presentations

  • No More Confusing Email: Seven Tips for Writing Clear Messages

  • International Body Language: What Are You Saying?

  • Current Challenges to Professional Communication in the U.S.

  • International Savvy: Cultural and Linguistic Insights for Better Communication

  • American Culture and Communication Styles (for International Audiences)

  • Basic Strategies for English as a Second Language Training in the Workplace


International Employee Orientation

(Offered in Southeastern Virginia Only)

 

Executives from overseas often feel overwhelmed when trying to adapt quickly to American lifestyles. Therefore, Professional English has designed a special 12-hour course for international employees who have little experience living and working in the U.S. By completing the course, employees gain the insights needed to work successfully with American customers and colleagues.

The content of the course may be customized to meet the specific needs of the organization and employees. Common topics include:

 
American Culture

American Culture

  • Basic values and beliefs (why Americans think and act as they do)

  • Survival skills (driving, shopping, emergency situations, etc.)

  • Social norms (at the workplace, going to a restaurant, etc.)

  • Inappropriate statements and conversation topics

  • Business expectations (for greetings, meetings, supervisor/employee relations, etc.)

  • Comparing American social and business customs to other countries' customs

American Communication

American Communication

  • Body language (conscious and subconscious physical signals)

  • Vocal quality insights (use of silence, volume and intonation changes, and pacing)

  • Idiomatic expressions and slang

  • Email and letter writing norms

  • Content and organization of presentations

  • Formal vs. informal styles (including the use of humor)

  • Direct vs. indirect communication (and politeness issues)

  • American dialects (pronunciation and vocabulary differences)